Privacy Policy
Last Updated: May 01, 2026
1. Introduction
At Standing Spring, we respect the heritage of our Jamaica Blue Mountain estate and the trust of our global patrons. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or purchase our estate-grown luxury coffee.
2. Information We Collect
To provide an exceptional luxury experience, we collect information in the following ways:
- Device Information: When you browse the site, we automatically collect info about your browser and IP address via cookies.
- Order Information: When you make a purchase, we collect your name, billing and shipping addresses, email, phone number, and payment details (processed securely by our payment provider — we do not store full payment information).
- Communications: If you subscribe to our heritage story or contact us directly, we collect your email address and any information you provide.
3. How We Use Your Data
We use your information to:
- - Fulfill orders (processing payments, arranging shipping, sending invoices/order confirmations)
- - Communicate with you about your order or inquiries
- - Improve our website and customer experience
- - Send marketing emails only if you have explicitly opted in
4. Data Security
As an ultra-premium brand, security is paramount. We employ industry-standard encryption and security protocols to ensure that your personal and payment data is protected. However, no method of transmission over the Internet is 100% secure.
5. Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your experience.
Types of Cookies We Use
| Type | Purpose | Example |
|---|---|---|
| Essential Cookies | Required for the site to function. Cannot be disabled. | Shopping cart, checkout, login |
| Preference Cookies | Remember your choices (language, region). | Saving your preferred currency |
| Analytics Cookies | Help us understand how visitors use our site. | Google Analytics (page views, clicks) |
| Marketing Cookies | Track your browsing to show relevant ads. | Retargeting on social media or Google |
Third-Party Cookies
We use the following third-party services that may place cookies on your device:
- - Payment processors (Stripe, PayPal, etc.) — essential for checkout
- - Analytics providers (Google Analytics) — to improve our site
- - Marketing platforms (optional — only if you run ads)
Your Control Over Cookies
When you first visit our site, you will see a cookie banner allowing you to:
- - Accept all cookies
- - Decline non-essential cookies (essential cookies will still work)
- - Customize your preferences
5A. GDPR NOTICE (For European Union Customers)
If you are located in the European Economic Area (EEA), you have the following legal rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correct: You can ask us to fix inaccurate or incomplete data.
- Right to Delete: You can request that we erase your personal data ("right to be forgotten").
- Right to Restrict Processing: You can ask us to stop using your data in certain cases.
- Right to Data Portability: You can request a machine-readable copy of your data to transfer to another service.
- Right to Object: You can object to us processing your data for direct marketing or legitimate interests.
Legal Basis for Processing:
We process your data because:
- - It is necessary to fulfill your order (contractual necessity).
- - You have given consent (e.g., for marketing emails or non-essential cookies).
- - We have a legitimate interest (e.g., improving our site via analytics).
How to Exercise Your Rights: Contact us at privacy@standingspringplantation.com. We will respond within 30 days at no charge.
5B. CCPA NOTICE (For California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights:
- Right to Know: You can request we disclose the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: We do not sell your personal information to third parties, so there is no need to opt out.
- Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Categories of Personal Information We Collect:
- - Identifiers (name, email, address, IP address)
- - Commercial information (purchase history)
- - Internet activity (browsing behavior, cookie data)
How to Submit a Request: Email us at privacy@standingspringplantation.com.
6. Data Retention
We retain your order information for as long as necessary to fulfill legal obligations (e.g., tax records, warranty claims) or until you request deletion. Marketing data is kept until you unsubscribe.
7. Children's Privacy
Our website is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it.
8. Third-Party Links
Our website may contain links to other sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Please review their policies before providing data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "LAST UPDATED" date. Material changes will be notified via email or site banner.
10. Contact Us
If you have any questions about this Privacy Policy, cookies, or wish to exercise your rights, please contact us at:
General Inquiries:
info@standingspringplantation.com
+1 (876) 828-5458
Woburn Lawn, Cedar Valley Blue Mountains,
St. Thomas, Jamaica